Josette specializes in taking
already successful business leaders and their teams to the next level of
Josette’s passion is challenging leaders to understand every aspect of
their company, evaluate what makes them unique, and leverage the talents of
each individual team member. Her
top-down approach to coaching has a cascading affect on the entire organization. When employees see their leaders re-energized
and armed with the fundamentals of leadership, teamwork and personal
effectiveness, the whole company and its bottom line grows.
Her highly successful career as a corporate executive and business
owner includes experience in the wholesale, retail, financial services,
professional services, healthcare, manufacturing, communications, technology,
advertising, and academia. Her diverse
experience equips Josette to ask the questions that business leaders need to
answer to reach the next level of performance.
Josette coaches clients from a wide variety of organizations
including Kohl’s Retail Stores, CDW (Computer Discount Warehouse), Whirlpool, MB
Financial, US Cellular, DeVry University, University Healthsystem Consortium,
Panduit, Disney/ABC, Cadence Health, CF Industries, and Starcom.
Representative assignments include:
CEO, US subsidiary of a Brazilian
VP, North American healthcare sales
CIO, international cheese product
producer and distributor
General Manager, information
management and security company
EVP, Group Client Director, global
media and advertising company
Director, Infrastructure, telecomm
VP, Public Relations national
Hospital Administrator, healthcare
BUSINESS and ORGANIZATIONAL LEADERSHIP EXPERIENCE
Josette has been in senior executive and officer roles for over 20
years. In both corporate and
professional organizations, she has led teams and mentored individual managers
to success. Josette has guided several
Fortune 500 companies through both financial and cultural turnarounds by
leading initiatives to expand the organizations’ impact in their industry,
increase sales, and improve margins.
As Chief Administrative Officer and SVP Human Resources at
American Express, Josette was responsible for human resource and employment
litigation, information systems, and corporate administration functions. She was the first female officer at
Balcor/American Express and the organizational and strategic planning advisor
to the Chairman and CEO.
Josette also held positions as SVP of Human Resources at Household
Finance Corporation (HFC), a $10 billion national consumer finance company and
Enesco, a giftware, and collectibles company where she worked with US and
international subsidiaries in Canada and the UK. She represented these companies in all public
relations issues and was organizational, business and strategic advisor to the
President and CEO at both organizations.
During her tenure at Enesco, she led a culture change initiative, moving
the organization from a paternalistic hierarchy to a collaborative
cross-functional partnership. This reduced
turnover from 32% to 13% in the first two years, saving $2.7 million.
PUBLICATIONS and SPEAKING ENGAGEMENTS
spoken for various professional groups and conferences, including Multi-generations
in the Workplace for Illinois Technology Association, Influence without
Authority for Institute for Internal Auditors and Impactful
Communications for the Loyola Women’s Leadership Conference. She
has been featured in Crain’s Chicago business, a regional business newspaper,
as having successfully re-inventing her passion into a successful business
helping others to reach their highest potential. She is an active mentor for
Menttium, Healthcare Businesswomen’s Association (HBA), and Professional
Women’s Club of Chicago (PWCC). She has been a Committee Member of Court
Appointed Special Advocates for Children (CASA) Lake County and is currently a
President’s Council member for AlmostHome Kids.